Email us and a person answers
Questions before you buy, a watch that is not doing what you expected, a plan that needs fixing, a refund, or just hello. We usually reply within 24 hours, often faster.
If you use Wishweaver Watch
You can pause, edit or delete any watch yourself from your dashboard. Deleting a watch also deletes its alert history.
Questions about a Trip Pass, Trip Pass Plus or Agent plan, including refunds, go by email to hello@wishweaver.ai from the address on the account. A pass can be refunded in full any time before the first alert is delivered; after that, if our watchers are down for more than 24 hours during the pass, we extend it by that time.
Wondering whether the watchers are running right now? The status page shows every watcher's last check.
If you already bought a Stella plan
The fastest way to fix or refine anything is to open your plan page and chat with Stella directly. She makes changes on the spot, no ticket needed. Stella plans keep their 30-day money-back guarantee; see refunds.
Wishweaver is not affiliated with or endorsed by The Walt Disney Company.